Arrival:
Your room/apartment will be available from midday. If you arrive earlier, you are welcome to enjoy a cup of coffee with us until your accommodation is ready. Please let us know at least one week before your arrival, as we are not always at home.

Parking lot:
Free parking is available at the house.

E-car:
We have an e-charging station for electric cars for our guests.

Departure:
We ask you to vacate your accommodation by 10.00 am.

Payment:
20% deposit after booking please by bank transfer, then balance on site in cash or in advance by bank transfer (partial or full)

Johann A. Graßl
Volksbank Raiffeisenbank Ramsau
IBAN: DE 34 7109 0000 0003 4143 10
BIC: GENODEF 1BGL

Basis:
Accommodation contract § 535BGB
Travel cancellation insurance (also with Covid-19 as reason for cancellation)
at www.ramsau.de under point “Service” – “Tourist-Info & Directions”

Cancellations will be charged 80% of the travel price.
Refunds will be made if the room is re-let.

Pets:
We ask for your understanding – we do not accept pets.